Starter
€59/month
For small businesses with light support volume.
- 800 AI replies/month
- Email + Live Chat
- 1 user
- Basic booking
- Email confirmations
- InstaReplAI widget branding
- Email support
Pricing
Plans that scale with your AI reply volume
Start lean, then upgrade when your AI becomes part of daily customer operations.
Most popular
Growth
€129/month
For active businesses handling customer messages every day.
- 3,000 AI replies/month
- Email, Live Chat, WhatsApp, Instagram and Telegram
- 3 users
- Complete booking
- Basic analytics
- Shopify and WooCommerce context
- Widget branding removed
- Priority support
Scale
€299/month
For high-volume businesses that do not want to think about limits.
- 10,000 AI replies/month
- Unlimited channels
- Unlimited users
- Complete booking
- Advanced analytics
- White-label option
- API access
- Dedicated support
Questions
Pricing FAQ
What counts as an AI reply?
Only customer-facing AI-generated replies consume usage. Incoming messages and human replies do not.
Can I change plans anytime?
Yes. You can upgrade when volume grows or downgrade before the next billing cycle.
Is there a free trial?
Yes. New customers can test the product before connecting live automation.
What happens when I hit my limit?
AI replies stop before usage exceeds your plan. You can upgrade or add reply volume.
Do you offer refunds?
Refunds are reviewed case by case for billing errors and unused annual contracts.
Is my data safe?
Data is encrypted in transit and at rest, with retention controls and deletion workflows.
Enterprise
Need more? Let's talk.
For custom volume, advanced security reviews, procurement or dedicated support.